This Web site is maintained by the marketing department at United Regional Health Care System. For questions and comments, we can be reached by calling the main number at (940) 764-7000 and asking for the marketing department.
United Regional Corporate Compliance Plan
United Regional is committed to lawful and ethical conduct throughout our operations. The Compliance Committee is charged with the responsibility to investigate and take appropriate corrective action with regards to all illegal or wrongful activities discovered. All United Regional employees have a duty to report such suspected activities. If all employees are vigilant in noting, documenting and reporting such activities, the activities will cease and United Regional will remain a workplace with a standard of integrity that is beyond reproach.
The Joint Commission is an independent, not-for-profit, national body which oversees the safety and quality of health care and other services provided in accredited organizations. Information regarding accreditation and the accreditation performance of individual organizations can be obtained through the Joint Commission's website at www.jointcommission.org.
The Joint Commission addresses all complaints that pertain to patient safety or quality of care issues within the scope of the Joint Commission Standards. Complaints may be received directly from consumers by calling the toll-free hotline available 24 hours a day, 7 days a week; however, staff members are available to answer calls weekdays between 8:30 a.m. and 5:00 p.m. (CST).
The Joint Commission can also be contacted by
Fax: Office of Quality Monitoring at (630) 792-5636
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace IL 60181