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Gift Shop Refund Policy

REFUND POLICY:

Cancellations

To provide you with the best possible service, you can cancel your order at anytime prior to delivery by calling 940-764-6007. However, if your gift is en route or has already been delivered, we will be unable to cancel the order.

Returns/Exchanges

Exchanges are allowed for online orders. However, since the order was generated by another party, cash refunds will not be provided.

Specialty gift items that are non-perishable may be exchanged (within 30 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

Flowers & Perishable Products

If you have received a defective product, we will replace that product to your satisfaction. To receive replacement product, please call us at 940-764-6007.