Gift Shop Refund Policy
To provide you with the best possible service, you can cancel your order at anytime prior to delivery by calling 940-764-6007. However, if your gift is en route or has already been delivered, we will be unable to cancel the order.
Exchanges are allowed for online orders. However, since the order was generated by another party, cash refunds will not be provided.
Specialty gift items that are non-perishable may be exchanged (within 30 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.
Flowers & Perishable Products
If you have received a defective product, we will replace that product to your satisfaction. To receive replacement product, please call us at 940-764-6007.